The #HCBiz Show!
Unraveling the Business of Healthcare
August 25, 2022

Putting Ambient Intelligence into the Clinical Workflow at Scale with Peter Durlach

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There’s no shortage of development when it comes to AI and ML in healthcare. The technology is already powerful and continues to advance. The challenge, as always, is getting things into the clinical workflow. And doing so at scale.

Nuance has a plan to help innovators and health delivery organizations find alignment and get the right tools integrated into the clinical workflow quickly.

Nuance started with ambient intelligence in the sensory realm. In computing, ambient intelligence (AmI) refers to electronic environments that are sensitive and responsive to the presence of people. Today, Nuance’s Dragon Ambient eXperience (DAX) can capture and code the natural conversation as it occurs between doctors and patients. Soon, ambient sensor tools will be able to see what’s going on in the exam room too.

Building on the sensory tools, Nuance’s somatic ambient intelligence will allow AI to help doctors understand what’s happening inside the body. And that starts with imaging.

The Nuance Precision Imaging Network (PIN) is designed to integrate imaging insights into the broader healthcare ecosystem and facilitate the use of AI to inform precision diagnostics and therapeutics.  In short, Nuance is allowing innovators to deploy their models on top of existing infrastructure in healthcare delivery organizations across the country. And in doing so, they are making it much easier for healthcare delivery organizations to experiment with these models. A real win-win that could accelerate the integration of ambient intelligence into the clinical workflow.

On this episode, we talk with Peter Durlach, Executive Vice President, and Chief Strategy Officer at Nuance, about the technology, the strategy, and the roadmap. Plus, we discuss the AI Collaborative Nuance launched with The Health Management Academy.

Peter Durlach

Peter Durlach is a pioneer in developing AI solutions that reduce clinical burdens and improve the patient/provider experience. Peter is a 15-year veteran of Nuance and serves as the Executive Vice President and Chief Strategy Officer, responsible for advancing Nuance’s portfolio of solutions to align with shifting customer needs. Prior to Nuance, Durlach worked as an Entrepreneur in Residence at the University of Pittsburgh Medical Center, served as a consultant, and held leadership positions at Unveil Technologies, Inc. and Lernout and Hauspie. Durlach graduated from the University of Vermont with Summa Cum Laude honors, where he received his B.S. in Business.

Nuance Communications

Nuance Communications is a technology pioneer with market leadership in conversational AI and ambient intelligence. A full-service partner trusted by 77 percent of U.S. hospitals and 85 percent of the Fortune 100 companies worldwide, Nuance creates intuitive solutions that amplify people's ability to help others. Nuance is a Microsoft company. 

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